Shipping policy

Shipping destinations
PawFare currently ships within all 50 U.S. states or the contiguous 48 states. We do not currently offer international shipping.

Order processing
Orders are prepared for shipment within [CONFIRM PROCESSING TIME] business days. Business days are Monday through Friday, excluding holidays.

Shipping rates and delivery
Available shipping options and charges are displayed at checkout before purchase. Estimated delivery time after shipment is [CONFIRM DELIVERY RANGE] business days. Processing time is separate from transit time.

Delivery dates are estimates unless expressly guaranteed. Carrier delays may occur.

Shipment delays
If we cannot ship within the stated timeframe, we will notify you and offer the option to agree to a revised shipment date or cancel the unshipped portion for a prompt refund.

Order or delivery issues
For delayed, missing, damaged, or incorrect shipments, email pawfarepet@gmail.com with your order number and a description of the issue so we can investigate and help resolve it.

Address changes
Please check your shipping address before placing your order. If you need a correction, contact us as soon as possible. Changes may not be possible once your order has shipped.

Contact
For shipping questions, email pawfarepet@gmail.com.